Malicious compliance is the behavior of a person who intentionally inflicts harm by strictly following the orders of management or following legal compulsions, knowing that compliance with the orders will cause a loss of some form resulting in damage to the manager's business or reputation, or a loss to an employee or subordinate. It has the effect of harming leadership, or the leadership harming a subordinate. A specific form of industrial action that utilizes this is work-to-rule.
- "Malicious compliance is when your boss tells you to do something and you do it even though you know it's not going to have the desired result." U.S. Set To Begin Massive Military Exercises in Qatar - CNN.com transcript, NewsNight with Aaron Brown, program date of Dec. 6, 2002. Retrieved June 7, 2007.